CUSTOMER POLICY

Refund Policy

Effective date: August 28, 2026

We want customers to understand what they are purchasing and to receive the digital product as described. This policy applies to purchases of the Cleaning Client Growth System.

7-day refund period

You may request a full refund of the purchase price within seven calendar days after purchase. No reason is required. To request a refund, email support.cleaninggrowth@gmail.com from the email address used for the purchase and include the order number, if available. Not having the order number does not prevent us from reviewing a request when the purchase can otherwise be identified.

Problems with access or the product

Please contact us promptly if you are charged more than once, do not receive access, cannot access the product because of a problem on our side, or believe the product is materially different from its description. We will attempt to resolve the issue. When the issue cannot be resolved within a reasonable time, we will provide an appropriate remedy, which may include a full refund. A partial refund will be used only when appropriate and accepted by the customer.

Requests after seven days

After the seven-day period, refunds are generally not provided solely because of a change of mind. We may still approve a refund when circumstances warrant it, including a material defect, non-delivery, duplicate charge, unauthorized transaction, or another reason required by applicable law.

Digital access

This is a digital product delivered through online access. No physical item will be shipped. Customer-specific settings and pipeline information are stored in the browser used to access the product. Clearing browser data or changing devices may remove locally saved information.

Processing

Once payment is enabled, payments and refunds will be processed by Paddle, the planned merchant of record. Approved refunds are returned to the original payment method. No refund-processing fee is charged to the customer by us. The credit may take several business days to appear, depending on the payment method and financial institution. Paddle may also issue refunds or handle chargebacks under its own policies.

No revenue guarantee

The product provides workflows, communication guidance and scenario estimates. It does not guarantee bookings, reviews, referrals, customers, revenue or any other business result.

Mandatory consumer rights

Nothing in this policy limits or excludes any consumer right that cannot legally be waived under applicable federal, state or local law. If a mandatory law gives you greater rights, that law controls.

Policy changes

We may update this policy for future purchases. A change will not reduce the refund rights that applied when an earlier purchase was completed. The effective date above identifies the version currently in effect.

Contact

Questions and refund requests: support.cleaninggrowth@gmail.com